Enjoy 3 years of peace of mind when you buy AppleCare+ for Mac.Every Mac comes with one year of hardware repair coverage through its and up to. AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone. Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

24/7 priority access to Apple experts by chat or phone. Global repair coverage. Onsite repair for desktop computers: Request that a technician come to your work site. Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provided by Apple. Carry-in repair: Take your Mac to an Apple Store or other Apple Authorized Service Provider. Apple Footer. Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your Mac, each incident being subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax.

If your Mac has catastrophic damage from an accident or is inoperable after unauthorized modifications, you will need to buy a replacement. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change. Availability of each option depends on country or region in which service is requested and location of Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.

To identify your MacBook Pro model, use the information in How to identify. Number of memory slots, 2. Touch a metal surface inside the computer to discharge any static. Use two fingers with firm, even pressure to push down on the. To replace the battery, make sure the latch is in its open position.

AirPort must be purchased up to two years before your Mac purchase or during the term of your AppleCare+ coverage. AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc.

Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms at.

Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.

How do I get my Mac fixed?

To get service for your Mac, you can make a reservation at an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Depending on where you get service, you might be able to check the status of your repair online.

How much will it cost?

There's no charge if the issue is covered under warranty, AppleCare Protection Plan, or consumer law. If your issue isn’t covered, the price depends on the type of repair. Ask your service representative for an estimate.

Battery service

If you're experiencing an issue with your battery, your Mac notebook might not require a repair. These tips show you how to maximize your battery performance. If you can't turn on your Mac or if the screen turns black, follow these steps to resolve the issue.

Your Mac notebook battery service might be covered by warranty, consumer law, or AppleCare Protection Plan. We might need to test your product to determine the final service fee.

AppleCare Protection Plan

AppleCare Protection Plan gives you expert telephone support and additional hardware service options up to three years from the day you bought your Mac. If you didn’t buy the AppleCare Protection Plan with your Mac, you can buy it within one year of your Mac purchase if your product isn’t damaged.

You may also have consumer law rights. Apple Limited Warranty and AppleCare Protection Plan benefits are in addition to your rights under consumer law.

Get ready for service

Before you return your Mac to us, be sure to enable FileVault and back up your data. You may need the backup if your Mac needs to be reformatted during the repair process. Apple isn’t responsible for lost data.

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The Apple Limited Warranty

The Apple Limited Warranty covers your Mac and the accessories that come with it against manufacturing defects for one year from the date you bought your Mac. You may also have consumer law rights.

Our warranty doesn't cover damage caused by accidents or unauthorized modifications. You can check your coverage status online and update your proof-of-purchase information if there's an error in our records.

If your repair isn't covered by our warranty, you’ll pay out-of-warranty fees.

Our guarantee after service

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.